1. Introduction

These Terms and Conditions govern your use of the website [www.okempower.co.uk] (the “Website”) and your relationship with OK Empower (“we”, “us”, or “our”).

By accessing the Website, purchasing any of our services, or participating in our coaching programmes, you agree to be bound by these Terms and Conditions.

If you do not agree, you should not use this Website or purchase any services.

You must be at least 18 years of age to use this Website or participate in our programmes.

2. Services Provided

OK Empower provides online fitness coaching services for women over 30, including:

1–2–1 personalised coaching

Group coaching programmes (e.g. Empower Consistency Programme)

At-home training programmes

Strength training plans

Nutrition guidance

Ongoing support via online platforms (e.g. app, WhatsApp, email)

All services are delivered online unless otherwise stated.

3. Medical Disclaimer

We are not medical practitioners, registered dietitians, or healthcare professionals.

Nothing provided through OK Empower should be considered medical advice.

Before starting any exercise or nutrition programme, you should consult a qualified medical professional, particularly if you:

have any pre-existing medical conditions

are pregnant or postnatal

are taking medication

have concerns about your health

You acknowledge that participation in any exercise programme carries inherent risks, including injury.

You agree that you participate at your own risk.

4. Personal Responsibility

You are responsible for:

ensuring the accuracy of all information you provide to us

informing us of any injuries, medical conditions, or limitations

using your own judgement when following programmes or advice

We are not responsible for any injuries, health issues, or damages resulting from your participation.

5. No Guaranteed Results

While our programmes are designed to support strength, consistency, and progress:

results will vary between individuals

outcomes depend on your effort, consistency, and personal circumstances

We do not guarantee specific physical, performance, or aesthetic results.

Testimonials and case studies are examples only and are not guarantees.

6. Intellectual Property

All content provided by OK Empower, including:

training programmes

videos

written materials

guides and resources

remains the intellectual property of OK Empower.

You may use this content for personal use only.

You may not:

copy, reproduce, or distribute materials

share programme access with others

use content for commercial purposes

7. User Content

If you provide content (e.g. progress photos, testimonials), you grant us a worldwide, royalty-free licence to use this content for marketing and promotional purposes.

We will not share personal information without your consent.

8. Payment & Subscriptions

Payments are made in advance (monthly or upfront, depending on the programme)

Subscription services will renew automatically unless cancelled

We reserve the right to:

change pricing (with at least 30 days’ notice)

update programme structures where necessary

9. Cancellation Policy

You may cancel your subscription at any time.

Cancellation stops future payments

You will retain access until the end of your current billing period

Subscriptions cannot be paused.

If you wish to stop temporarily, you must cancel and rejoin later (subject to availability).

10. Refund Policy

Due to the nature of digital coaching services, we do not offer refunds once a programme has been purchased or started.

You may cancel future payments at any time.

11. Coaching & Support

We provide support through designated channels (e.g. app, WhatsApp, email).

While we aim to respond promptly:

response times may vary

support is not instant or continuous

we do not provide emergency or medical support

12. Programme Adjustments

We may update or modify programmes, services, or content to reflect:

best practices

client feedback

business improvements

13. Acceptable Use

You agree not to:

misuse the Website or services

engage in abusive or inappropriate behaviour

share login details or programme access

We reserve the right to suspend or terminate access if these terms are breached.

14. Limitation of Liability

To the fullest extent permitted by law:

OK Empower is not liable for:

injuries or health issues arising from programme participation

loss of data or personal information

indirect or consequential losses

Nothing in these terms excludes liability for:

death or personal injury caused by negligence

fraud or fraudulent misrepresentation

15. Website Availability

We aim to keep the Website and services available at all times, but we do not guarantee uninterrupted access.

We are not liable for:

technical issues

downtime

service interruptions

16. Links to Third Parties

Our Website may contain links to third-party websites.

We are not responsible for their content, policies, or practices.

17. Privacy Policy

Use of the Website is also governed by our Privacy Policy and Cookie Policy.

18. Termination

We reserve the right to suspend or terminate your access to services if:

you breach these Terms

your behaviour is inappropriate or harmful

19. Changes to Terms

We may update these Terms from time to time.

Continued use of the Website or services constitutes acceptance of updated Terms.

20. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.